Privacy policy

Azzurra Ceramica takes the protection of your personal data seriously. This policy describes what information we collect, how we use it, and the rights you have under Quebec's Law 25 and the GDPR.

The data controller is Azzurra Ceramica, represented in Canada by Erafalcon.

We collect information you voluntarily provide (contact forms, warranty registration, partner requests) along with technical data (IP address, cookies, browser type) required for the website to function properly.

Your data is used to process your requests (support, warranty, partnerships), improve your experience on the website, maintain service security, and, with your consent, to keep you informed of our updates.

Data is retained only for the duration strictly necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations (including your product warranty period).

You have the right to access, rectify, erase, restrict, port and object to the processing of your personal data. To exercise these rights, please contact us through our contact form.

The website uses cookies that are essential to its operation, as well as analytics and personalization cookies, with your consent. You can adjust your preferences at any time from the 'Cookie settings' link in the footer.

For any question regarding the processing of your data, you can reach us through our contact form.